01376 573 050

WWA Privacy Notice

Introduction

This Privacy Notice is for people who are not employees of Wynne-Williams Associates Ltd. It describes the circumstances in which we may hold your personal data, your rights with respect to this, and how to get in touch with us about any concerns you may have.

We have a company data protection policy which covers not only the matters in this Notice but also the handling of the personal data of our employees. 

Our data protection policy, and this Notice, are reviewed and may be changed from time to time. All changes to this Notice will be shown on this page of our website.

If you have any questions or comments about this Notice, please contact us at enquiries@w-wa.co.uk or by telephone on 01376 573050.

Circumstances in Which We May Hold Your Personal Data

Personal data means information about you which enables you to be identified. We will only collect your personal data in the following two circumstances.

Business Contacts

Where you are a customer, a supplier, or the employee of a customer or supplier (including potential customers) we may hold contact information about you. Our policy, which we require all employees to observe, is to limit this information to that necessary in order to get in touch with you in relation to your work relationship with us: your name, job title, your business email address, phone number and postal address. No other personal data will be kept.

We may obtain this information directly from you, from your firms’ website, from your LinkedIn or other public profile, your colleagues at your employer, from your email footer, business card or equivalent.

We will not pass this information to any third parties without your explicit prior consent.

We hold your personal information on our email system Microsoft Outlook 365, and our customer relationship system, Zoho CRM. Both these systems are cloud-based: your data is held on their servers which are located in the UK and a number of countries inside and outside the EU. Both these systems meet current international, UK and EU standards for data security.

We hold your personal data for as long as we have a business relationship with you or your employer.

You can get in touch with us at any time to see a copy of the personal data we hold about you. See the contact information in the Introduction above.

You can ask us at any time to delete the personal data we hold about you.

Consultation Exercises

From time to time we are asked by our customers to consult others on work we have been commissioned to undertake. For example, we may be asked by a local authority customer to seek the views of nearby residents, businesses and schools about plans to improve or create an open space or a park. 

In such cases we first discuss with the client whether any personal data needs to be collected at all. Often it does not. Questionnaires which are anonymous, or which don’t seek information which can be linked to you as an individual, do not collect your personal data.

In some cases, however, the customer may want us to collect some personal data from consultees. They may want us to hold your personal email address, or your full postal address, for example, so that they (or we on their behalf) can get in touch with you about your views and keep you informed on the project as it progresses. 

Where this is the case, before the consultation work starts we draw up a data protection policy for the particular project with our customer. This sets out how we and they will:

  • Seek your consent before gathering any personal data about you
  • Keep that data securely
  • Tell you your rights with regard to the personal data we collect, including your right to see it or require us to delete it.
  • When your personal data will be deleted.
  • Publicise the policy which sets out the above.

WWA Website – External Links

When we put in links from our website to external sites we check the accuracy and validity of the immediate landing page only. We do not check any onward links, and we are not able to re-check whether links remain valid. 

We therefore cannot guarantee or verify the on-going contents of any external links from our website and cannot be held liable for any damages arising.

If you discover that an issue with a link on our website please let us know and we will investigate and, if appropriate, remove or revise the link.

Please also note that we do not control and cannot vouch for the privacy policies of any external websites.